Official Training Certificate
ESR
Duration
16 h
Learning Modules
9
Recorded Course Access
Unlimited
Overview
The world of luxury is part of a constant search for perfection which translates into an ever increasing demand for services. This is why this factor alone is no longer sufficient to guarantee an optimal customer experience.
One of the cornerstones of excellence will always be emotion. The new perfection therefore translates into genuine relational elegance.
During this course we will reveal all the secrets to offer your customers incredible service whether you want to orientate your activity in this sector, offer a unique customer experience or simply start your career in luxury fashion.
This course consists of 9 modules divided into several video conferences for a total duration of approximately 16 hours.
When would you like to start ?
Start straight away and learn at your own pace. Simply click on BOOK Now button and select a course date that works for you.
Modules
Introduction of Luxury
Push to go the extra mile in personalising and creating value in your customers' experiences by understanding the luxury codes.
Relational Elegance
By taking inspiration from the luxury codes, you will be able to transmit behaviours related to Relational Elegance into your customer services with finesse, aesthetics ans ethics.
Etiquettes & Protocoles
The rules of etiquette dictate the proper way we should behave in society. Understand the rules of social etiquette when interacting with clients from different cultural backgrounds.
Sustainability
Luxury is about the long term and sustainability. Understand the ins and outs of a constantly evolving market to offer services in line with your client’s ideals and values.
Luxury Culture & Fashion
To integrate the world of luxury you have to master its language. Discover the vocabulary of luxury, its trends and iconic brands.
Client offer
Before diving into a new market, you need to do thorough research. Learn how to conduct your market analysis, define your prices, your offer and how to stand out.
Personal Branding
Discover how to successfully develop social media communication strategies, digital presence and services to be more accessible and create memorable luxury experiences.
Address Book
Unlock the power of partnerships to fuel your business! Discover how to attract prestigious clientele through marketing, partnerships & database management.
Stay Tuned
One of the attributes of luxury fashion is that it keeps on changing. And, staying updated with ever-changing fashion trends is not easy. Understand the best practises to keep up with the market.
What will you achieve?
By the end of the course, you‘ll be able to
- Develop an insight and understanding of the luxury world.
- Identify luxury target customers and their needs.
- Use marketing tips to attract prestigious clientele.
- Master the rules of social etiquette with clients from different cultural backgrounds.
- Investigate the sustainability market to offer services in line with your client’s ideals and values.
- Create value in your customers’ experiences by understanding the luxury codes.
- Transmit behaviours related to Relational Elegance into your customer services.
- Master the luxury language through its vocabulary, trends and iconic brands.
- Conduct your market analysis, define your prices, your offer and how to stand out.
- Develop social media communication strategies, digital presence and services.
- Understand the best practises to keep up with the market.
Who is this course for?
This course is ideal for those wanting to develop their activity into luxury such as image consultants, personal stylists and personal shoppers. It will also be relevant to fashion entrepreneurs who need a overview of the industry’s key success factors. And anyone in the luxury fashion & retail industry who seeks to develop their practical understanding of the luxury world.
Learn from experts
Advantages
Work at your own pace
Upgrade your skills
Become a fashion expert
Pricing
We are delighted to offer applicants an interest-free payment schedule. Simply choose the option in the payment field within your online application
Individual
£495
or 3 interest-free instalments of £165
Quality guarantee
If after participating at the first distance training videoconference session, you consider that you have chosen the wrong school, that you have not made the right choice to make your projects a reality, that the program or even our philosophy did not suit you; It’s simple, you give us the course materials as well as all the material we have given you and we will send you a full refund of the sums you have paid; without any other condition.
Materials
Internet access is essential in order to follow the e-learning course. Once your contract is signed, you will benefit from personal access to our e-learning platform for a duration of 6 months.
E.Book
Diploma Courses
Become Image Consultant & Personal Stylist
Find out more
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